Gregory
GBMailing from the US to a place I have… Mailing from the US to a place I have never been and could not provide much help made this difficult. Latinflores went above and beyond to make sure they found the intended receive and she was very happy with the quality of what she received. Since then I have been a repeat customer and will continue to be. Job VERY well done. Thank you
Stamatis
BGThe only reason I am not giving it a… The only reason I am not giving it a lower than 3 stars rating, it's because of how fast the support replied to my question via email. The flowers were damaged and the delivery was not polite. EDIT: After talking again with the person that received the flowers, only 6 out of the 12 survived the delivery process and the branches were all dry. Edit: I cannot actually reply to your response, as there is no reply button and trustpilot does not allow email addresses to be typed here. City was Medellin, CO and email was stam.r****@gm***.com Another Edit: Today it seems they have send the flowers again, along with a box of chocolates, to the original recipient. Delivery was polite this time, all the flowers were in good shape. Changing it to 5 stars as it seems they have made right by their actions.
FMZ
DESlow customer service in case of problems. Flower bouquets and arrangements are top I order a flower bouquet recently to be delivered in Colombia. It never arrived and since then I am trying to get my money back without success. Customer Services is simply not existent. No replays to my queries through the contact form, nor to direct email. After 5 days I finally received an answer and the flowers were finally delivered. Service is slow, but at the end reacted to my queries.
Patricia McQueen
AUI thought ordering flowers from… I thought ordering flowers from Australia could be a difficult experience. But the people at Latin Flores made it a very good experience. They kept in contact with me, delivered on the right day and, most importantly, the flowers were beautiful. Thank you!
Mario
GBThey pulled it off! Thank You Ordered 2 dozen roses from the USA to Colombia for my GF on Valentines day , I was having it shipped to her office and after the order few hours passed I had to change the address to her home. They updated their system and got the flowers routed to the correct location. The product itself are amazing well wrapped and great quality. They really pull it off not only did I order flowers on the busiest day i also changed the address. Great service , great flowers will do business again!