Best marketing tool Since we started using Ngage, we have increase our new patients significantly. The service more than pays for itself. We have set up a routine to follow up with emails and a phone call to seal the deal and this works well. It also allows us to answer our current patients' concerns in a timely fashion.

Very useful program I was a bit skeptical about this program, but have been pleasantly surprised. When a prospective client chats with the person on my website, I immediately receive an email with the transcription of the conversation. I have landed some clients with this program. The program also allows you to request no charge for those contacts which do not fit within your practice areas. I have done this a few times, without a hitch. I recommend the program.

As a business owner it is very… As a business owner it is very important for potential clients to be greeted professionally and courteously. First impressions mean everything, I have been very pleased with Ngage's chat feature and flexibility with non-routine chat questions. I also have been pleased with their fair approach to billing. I would recommend their services to anyone who needs a chat feature on their website.

While I am pleased with the customer… While I am pleased with the customer service of Ngage, my opinion is listed as average due to the service itself. The customer service is excellent. The idea is great. The results are less than stellar though. I would be happy to go into more detail over the phone.

Our firm uses ngage and we landed a… Our firm uses ngage and we landed a case that netted $4.1 million through their software. They have always been responsive and seem to have a leg up on their competitors with respect to conversion data. I recommend them highly.