Getting paid on the claim is challenging - not sure we ever will. Filing the claim was easy and quick. Getting paid, altogether different story. I'm still waiting on $1467.63 and have been transferred to six different people (back and forth between claims and payments) and no one takes ownership to resolve the issue. Zach currently has me on hold with claims because he needs time to read the notes. This hold time has been 40 minutes so far and I'm still holding. Feels like I'm never going to get paid for the work we did on Ms. Jones 2015 Jeep. Auth 10411305DC. The payments lady was atrociously rude. Someone should listen to this call. SERIOUSLY.

This company stands behind their… This company stands behind their warranty and has saved me thousands of dollars on repairs for my Lexus LS430. Would recommend to anyone who is buying a pre-owned car.

Quality of Service Warranty covered items listed as stated...Fast and easy expirence...would recommend to everyone 😁

Alpha warranty company has been discouraging to deal with. Alpha warranty company has been terrible to deal with. If your vehicle breaks down and the parts ARE covered they will ONLY Ship the parts to the auto repair company which takes days to get. I've been without my work truck that I run my business with for 7 days now and will not get it for atleast 2 more days. Waiting on parts. Although the parts are sold all over the country. I would advise anyone looking for a extended warranty to look elsewhere. I've had to be on the phone between the shop and alpha several times just to get anything done...

Thank you soo much Thank you soo much. I gave my warranty information to the repair shop and they submitted a claim. The wonderful folks from Alpha responded back within 3 hrs and OK'd the claim.