Service beyond expectation! I applied for a trademark, through the trademark411 web interface from the UK but there was a problem with the card payment for paying for the USPTO fees step. Nicholas at Trademarks411 paid anyway so there would be no problems for my application and I paid Trademarks411 afterwards. Bear in mind my business is located in the UK, so this was beyond what was expected or required. I've had a couple of queries since, and even though I have gone for the most basic package, Nicholas has been quick to respond and provided great assistance.

Bad Communication I wish they would have did a more thorough search before filing my trademark application! I would have at least tried to find a different name vs wasting money after they told me they searched and I should be fine. I even paid an extra $199 for them to dispute the refusal, but it was refunded. They said they normally charge $600, which was not advertised on the site nor on my dashboard, and they said even then, they probably wouldn’t be able to dismiss the refusal! I just hate wasting money! I recommend finding a different trademark/ business lawyer to do the search before starting the trademark filing process. Not to mention I had to email them multiple times to get a status and find out what was going on! I still don’t know why my mark was refused. It was never fully explained, I just had to read the refusal document and figure it out.

AMAZING CUSTOMER SERVICE!!! We first registered our TM with Trademarks411 months ago. It was an easy process. Then we started having issues with trademark infringement - it was a VERY stressful situation. I just want to highlight something that is missing in most businesses today, and that is personalized customer service. Nicholas is beyond amazing! He was there for us every step of the way. He was kind and I never got the feeling that I was asking too many questions. His insight was invaluable through the whole process. He made a hideous situation so much more tolerable. I appreciate the support and would highly recommend this company! Thank you so much!!

They saved us alot of money and helped at each step I recommend Trademarks411 to everyone. They are fast, affordable and they get the job done. Trademarks411 helped me at every step. I filed this to help my wife with her ecommerce amazon business. I have filed trademarks with other companies and they all don't care about your business. We filed our statement of use which was approved and now my wife has a registered trademark for her business. We now have an amazon approved trademark. They saved us alot of money, I will be using them again for all our future trademarks. Thank you very much. David and Susan

Trademarks411 Attorneys are Swindlers We paid almost $700 to get our company's name trademarked via Trademarks411 only to find out from the USPTO that for VERY obvious reasons our company name could not be trademarked. It is too generic. But we consulted with the attorneys at Trademarks411 about whether or not our name was a good candidate for trademarking, and they assured us that it was. Based on the letter we received from the USPTO regarding our trademark denial, the attorneys definitely should have known that our name was too generic to trademark. Very disappointed that they took our money instead of being upfront and honest with us about the law.