Bad Communication I wish they would have did a more thorough search before filing my trademark application! I would have at least tried to find a different name vs wasting money after they told me they searched and I should be fine. I even paid an extra $199 for them to dispute the refusal, but it was refunded. They said they normally charge $600, which was not advertised on the site nor on my dashboard, and they said even then, they probably wouldn’t be able to dismiss the refusal! I just hate wasting money! I recommend finding a different trademark/ business lawyer to do the search before starting the trademark filing process. Not to mention I had to email them multiple times to get a status and find out what was going on! I still don’t know why my mark was refused. It was never fully explained, I just had to read the refusal document and figure it out.

Customer Service! The last thing any of us want to lose is a trademark that we have in place to protect our brand. Life keeps us all busy and we tend to forget to handle things and or we say that it will get done later. Needless to say, my very own later came back to become an issue but Trademarks411 handled that problem for me and for that, I am grateful.

Excellent and honest service. Excellent and honest service. After we asked them to register a trade name and made the payment, they advised us that filing that name would not be helpful for our purpose and they offered to refund the payment right away. Excellent company. G. van Dijk, Amsterdam

Unfortunately Unfortunately, what they do you can do it by yourself. They don’t search which class your goods is at. They just file the application. You may receive a letter from USPTO that a wording is board and classified in more than one class. When I checked by myself I found out it’s true and I could’ve not choose that wording or I could at least file for multiple-class action. Just some research I learned that I could’ve done better on my own

AMAZING CUSTOMER SERVICE!!! We first registered our TM with Trademarks411 months ago. It was an easy process. Then we started having issues with trademark infringement - it was a VERY stressful situation. I just want to highlight something that is missing in most businesses today, and that is personalized customer service. Nicholas is beyond amazing! He was there for us every step of the way. He was kind and I never got the feeling that I was asking too many questions. His insight was invaluable through the whole process. He made a hideous situation so much more tolerable. I appreciate the support and would highly recommend this company! Thank you so much!!