Kfess
GBWe Closed Because UPM is a broker I did not deal with the mortgage company directly, which was ok. But the person who was helping with our martgage was very unresponsive with the title company and actually did not return calls from the title company. This was a private sale, no realtors involved so I am sure it was a little bit different, but I wish there would have been more communication on the side of UPM
Gwen
GBEverything went well for the most part Everything went well for the most part. I wasn't promised a gift card like I see many people were for a refinance. I am an AFGE member and that's the main reason I chose Union Plus for my refi. I think Michael and Meredith were mostly helpful and responsive. Meredith did seem short at times in the beginning. The online processing and docu sign system was great and having a notary/paralegal (not sure which) come to my home for the closing was awesome. I am pleased so far with the process. I contacted 2 other companies about a refinance prior to Union Plus and Union Plus was the most responsive and had the best interest rate.
David Edwards
GBRefinance Mortgage Very helpful staff,each step of process easy too understand and complete. No,.unexpected trouble,and would recommend Union Plus too all of my co-workers.Great to have mortgage and old line of credit combined to one payment.Thanks,Mr. Edwards.
Anatoliy M
GBSCAM! They wont cancel my insurance and still charge me monthly. I have sent multiple messeges requesting for cancellation of my life insurance and they ignored me. I also stopped bank payments to them and they still send me mail charging me 12$ monthly says i owe them 132$ now after a year of attempting to get it canceled. EVERYONE AVOID THIS SCAM LIFE INSURANCE, THEY WONT LET YOU CANCEL YOUR LIFE INSURANCE
Daniel Kuenzi
GBThe easiest refi process ever!! Everyone involved in the refi process was fantastic!! Any and all questions I had, and I had a lot, were addressed quickly, patiently, and professionally. We can't say enough about how much we appreciate the hard work that went into the process and would use them again down the road.