Preston Stiles
GBThey were very helpful with the⦠They were very helpful with the knowledge of union construction workers, i was turned down by other banks, they got me approved and everything went great, so happy i found them, im now living in my new house and couldnt be happier with union plus mortgage company and got low rates, Thank you Union plus mortgage
Christine U
GBQuick and easy Everyone I spoke with was friendly and helpful. The entire process was quick and painless. No issues and funding went through smoothly within the fast time frame they estimated for us. So happy I chose Union Plus Mortgage for my home mortgage refinance needs!!
Traci Eshun
GBNot so helpful I truly had to keep the ball rolling on my mortgage. There were about 4-6 people assigned to the different processes and none were very good at communicating with me and the fact I lived on Pacific coast and they worked on East Coast made this even worse. Twice, paperwork was messed up on their end that cost me 100's of dollars in increasing closing costs. When it was all finished, I got NO communication from Union Plus that it was approved or how the payout would work or the paying of my old mortgage... nothing! I only knew I had closed from the actual company that holds my mortgage. I also NEVER got my gift card that they promised after closing.
BEllis
GBEasy refinance experience Michael and Meredith were great. I was able to refinance completely contactless, but with great email communication every step of the way. I'm happy to be able to have union hardship protection for my mortgage should I ever need it. I've put off refinancing for along time, because I didnt really understand what was involved or if I would have to come out of pocket to do it (i didnt) and UPMC made it easy to get my questions answered and the process completed.
Dazee Bear
GBBenefits? 6 months sold my loan Refinanced in 2019 thinking I had the Union behind me with the "benefits" of a Union Mortgage. Could have gone with another lender for a bit less in fees However, I wanted to support the Union. My loan was sold 6 months later. Need to be with co. 1 year Tobe eligible for benefits. Disappointed. Was hoping to find a lender that would keep my loan for many years. Dislike being sold off and having to reset my payments, provide proof of insurance coverage, insurance payments, flood insurance, etc every 6-12 months.