Seth Sedberry and Conner Cahill were… Seth Sedberry and Conner Cahill were both very helpful in helping us choose and acquire the right product for our application.

Unreasonable Timing, Bad Communication Requesting samples has been a multi-month fiasco, where it felt like they fought tooth and nail to not provide us what was requested, despite having given them a lot of business in the past. The end result: being charged $500 for a 25lb bag when the requested amount was just 2kgs. Being sent 25lbs was never communicated whatsoever.

Large Corporations are not always difficult to deal with. I simply e-mail my product requirements and 3M does the rest quickly, quietly (no need to repeat messages), and efficiently.

Maybe because we were a new customer Maybe because we were a new customer, but there were a lot of delays and problems with the first order.

I need to receive a ship date and… I need to receive a ship date and tracking information with my order. I had to call and request, and never received the tracking information, or confirmation that it shipped. Make it easier for me to track my orders and I would look to by more from that supplier.