A company that goes 10000 miles to make it right. Thanks so much! Placed an order for a get well basket. The manufacturer, NOT Gift Baskets Plus, sent the wrong item. Customer service resent the proper item which Priority Mail lost. Spoke to owner Paul who really made it right! Thank you Paul, I will order from you again!

Basket Was Perfect Basket arrived on time, in upscale packaging, filled with special fresh chocolates. Great gift basket.

Basket was nice. The contents of the basket were good and it was packaged nicely. The personalized message placed on the back of the packing slip was cheesy.

Not worth it....my research said yes, but actual experience says NO! I thought I had purchased a really nice gift basket, especially for the price I paid. (I researched MANY sites) My Recipient laughed/joked at some of items in the basket, saying small items in big boxes. She also commented on low quality of some products. So basically I paid ALOT for packaging of CHEAP products. To top it off, you CAN NOT talk to anyone via the phone who knows ANYTHING about your order if you have a problem/question. They're nice but can't help. The GiftsBasketPlus company has its call center take calls and then makes the call center email questions/complaints to someone else. It took three days and numerous phone calls for me to even get any info about my order. I really thought I'd found a decent gifts basket company....don't waste your money.

Disappointed. Will never purchase from them again. I purchased a gift basket to be delivered to a friends work. She had just bought her first home and I wanted this delivery to be a surprise. I paid $40 extra for it to be delivered to her work the next day. I called Gift Baskets Plus to confirm delivery for the next day. I spoke with the supervisor and I made it very clear that If it wasn't going to be delivered the next day, I will just cancel the order. By 3pm the next day I checked the tracking status and noticed it hadn't been delivered so I called FedEx and they said there was a delay but it was on the truck and would be delivered by 8pm. At 8pm I checked the status again and it said the package was not delivered because the business was closed. I know very well the busy was not closed! My friend was there working until 11:30pm. They close at 10pm. I emailed the supervisor from gift baskets and told her how upset I was. She didn't seem to care. It was now Saturday and FedEx would be closed over the weekend and could deliver on Monday. My friend left for vacation on Monday. I was so disgusted I cancelled the entire order. Customer service is awful. I will never purchase from them again.