Terrific experience I ordered the motorcycle with teddy bear made out of diapers and baby blankets The website was easy and the delivery fast! Very happy with product and service Thank you

Disappointed. Will never purchase from them again. I purchased a gift basket to be delivered to a friends work. She had just bought her first home and I wanted this delivery to be a surprise. I paid $40 extra for it to be delivered to her work the next day. I called Gift Baskets Plus to confirm delivery for the next day. I spoke with the supervisor and I made it very clear that If it wasn't going to be delivered the next day, I will just cancel the order. By 3pm the next day I checked the tracking status and noticed it hadn't been delivered so I called FedEx and they said there was a delay but it was on the truck and would be delivered by 8pm. At 8pm I checked the status again and it said the package was not delivered because the business was closed. I know very well the busy was not closed! My friend was there working until 11:30pm. They close at 10pm. I emailed the supervisor from gift baskets and told her how upset I was. She didn't seem to care. It was now Saturday and FedEx would be closed over the weekend and could deliver on Monday. My friend left for vacation on Monday. I was so disgusted I cancelled the entire order. Customer service is awful. I will never purchase from them again.

A company that goes 10000 miles to make it right. Thanks so much! Placed an order for a get well basket. The manufacturer, NOT Gift Baskets Plus, sent the wrong item. Customer service resent the proper item which Priority Mail lost. Spoke to owner Paul who really made it right! Thank you Paul, I will order from you again!

My Grandaughter was very excited when she got her pkg. I received one of these towers as a gift once myself and was very pleased.I give them occasionally as a special gift myself. Always is a nice surprise! Will make you feel like a kid no matter what your age.

I was not pleased I have 4 kids and ordered the same gift basket for all 4. They ended up sending 3 of what i ordered and 1 different one wtihout asking me or notifying me. It was a surprise to all of us. One of my kids felt left out and I felt terribly.