Michael Taylor
GBI placed an order over a month ago and… I placed an order over a month ago and still haven’t received anything! There website shows nothing and the customer service department says all online dealers are out, which is far from the truth! I did get an email today showing it will be another month! I tried to get my money back and of course they don’t do that! Super disappointed with this company and definitely would not recommend to anyone.
Mike Gleason
GBDon't be swayed by the Haters I've placed several orders and USGB delivers exactly what I'd ordered. The quality exceeded my expectations. One might pay a little more here, but there is a silver lining to that. USGB maintains a database of all your purchases and their policy is to buy back your metals hassle free. No need to run around everywhere trying get the best price for your precious metals. They've totally got your back. USGB assigns you a dedicated account representative. My account representative Nathan calls me back promptly, is knowledgeable, and takes his time to find the best investment based on your budget. Some complain of slow delivery. Seriously? My orders have been discreetly packaged and I don't mind waiting knowing USGB wants to insure everything is right. Patience is a virtue folks. Again, Ignore those Haters, give USGB a chance.
Al
GBDISHONEST COMPANY SCAMS OVER 1100 CUSTOMERS ON EBAY Dishonest company places ad on ebay for a roll of 20 silver eagles at $326 and then cancels my order and 1100 other orders. They then use the data to spam me with advertisements from their web site. I would advise other people do never do business with this company as they've scammed customers in the past with overpriced "rare" but actually common date gold coin sets of 9 and 12 coins at $16-30K. These coins can be purchased for $8000 at legitimate dealers. Check all the negative feedback they've received from this silver eagle scam on ebay.
Bob
GBI purchased some silver coins and gold I purchased some silver coins - not big purchases, but couple $3000 dollars. Recently purchased 1 oz. Gold for $1286.15. ( that what showed on check out). Good deal $10 above price of gold. When my reciept came up it was $1335 32, $50.00 higher. Called company, insisted that was my cost. Would not adjust - possibly because I wasn't his customer. My representative was on vacation- (didn't believe that). He wouldnt help me and brushed me off saying " Have a Blessed day" with attitude and hung up on me! This is not a customer service company. Bob - Cherry Hill, NJ
John Dough
GBAnnoying Annoying. Don't answer questions and too aggressive on pushing their product