Zero Campaigner Assistance Zero Campaigner Assistance, Extremely hard to use Donor Experience Contacted customer service several times, all they would do is parrot back all the things already on the site. All of my donors told me that donating was very difficult particularly from their phones. All they do is provide a platform for you to do all the work and charge hefty fees. Stick with gofundme or venmo.

This platform is full with scams This platform is full with scams and won't protect the backers at all. Many of us invested a reasonable amount of money and after 5 years nor have we been refunded, nor where there a lawsuit against this company, to insure we get our money back. Instead we are left to deal on our own and beg a scam company, so we get our refunds for a product that was never delivered (it's been 5 years now!!).

IndieGoGo did not payed to us… We have organize a successful campaign for a new film about Gaza, after the worldwide success of our first film that it is on Netflix. They haven’t send us the funds. No explanation. No way to communicate with them. Literally, they are holding the funds of all the donors which in good faith have donated their money. We are a production company with 22 years of track record. Still don’t know if they will pay. However, keeping our funds and not even communicating with us speaks tons about IndieGoGo’s Inc lack of ethics, transparency, and lack of accountability.

Dishonest company The definition of “fraud” is: “The crime of getting money by deceiving people.” Indiegogo’s platform is built on taking your money, then taking zero responsibility for the outcome of the project you invest in. Don’t give them your money. EDIT: Indiegogo’s reply made me laugh, They spouted the same BS for months while I tried to get a refund for a fraudulent campaign.

Thank you indiego… I think people misunderstand this company. They back products they believe are good. They aren't the manufacturer. I purchased fabulous kitty litter box. I waited six months for this product and worth the wait. Then you indiego for helping this company achieve their dreams and give my kitty and I something we love. I own the main competitor product as well, and this product beats it. Thank you indiego for believing in the women. And people, quit confusing indiego's role!