Doesn't protect customers from scams Even when provided with large amounts of undeniable evidence that I was sold a fraudulent/scam product, Paypal wouldn't refund me as I technically received my item. Any reasonable business would have taken one look and realised the situation, but Paypal is not one of them.

You can't talk to anyone when you call… You can't talk to anyone when you call them. First of all the phone # is buried in the website and not easy to find. Then when you call, after being instructed by the online help that couldn't resolve your issue, the automated system says they're busy and get help online. The never ending cycle of terrible customer service.

Loved paypal for decades. Now SUCK! Loved paypal for decades, but recently the worst experience ever. The still have my $7k pending for 2 weeks. I have lost my reservation for a vacation during this hold and they will not answer a phone or any email. I simply asked for them to process payment to a verified friend or put my $7k back into my account. Still in limbo with ZERO way to get anyone to answer. Will never use them again! Total BS

Has anybody else been disappointed with PayPal? I always have thought highly of, and have always been a faithful and loyal customer of PayPal, but I have had nothing but bad service and poor support from them since late 2019 and the beginning of 2020!! And sadly, the latest claims I have required assistance with, were with two vendors from China that ripped me off, and no one would listen (via typed communication of course). Both of these vendors should be shutdown from selling through PayPal! But who am I, but just a faithful customer! I've heard Google Pay would be a better company to use. Spencer R. Lewis

Paypal email accounts. BEWARE! I read an article recently that Paypal have been in trouble in the USA with data and this is a further cautionary tale that shows you mustnt use paypal under any circumstances. I tried to open a paypal account with my email address and discovered that its already in use with paypal with a lady in the USA. I know this because I went through their security checks and shut down her account and i got the email to say that I had, revealing her the last 4 6 digits of the other woman telephone number. When I spoke to paypal 'customer service' woman(yeah they are a joke!) to advise this and to explain their was a major issue, she said that she would email the other lady to advise the problem. Guess who got the email. DONT USE THIS COMPANY, YOUR DETAILS ARE NOT SAFE.