I had some reoccuring charges i didnt make...… I had some reaccuring charges I didn't make on my bank statement and instead of making me dispute it with my bank, inwhich could take days even weeks to settle, Records Finder refunded me the amount that was charged to my bank on my account. With a little info I gave Records Finder, we were able to come to a speedy resolution. They were very professional, efficient, and considerate. All around they score in my opinion all the stars.

Fast response, problem solution Fast response and quick problem solved with no hassle

Great customer service Great customer service. Responded and helped me directly with what I needed.

I got refunded for my last subscription… I got refunded for my last subscription charge. He kept a cool head and wanted no smoke lmao. Im not happy that all customer service people [including myself] in life are told to explain the policy states why we are charged for a subscription. But you need to change your policy to reflect last customer usage. [Retail credit cards] DO do that and will reimburse you. It sucks customers have to be stressed out and become "agressive or angry or unsatisfied" just to get compliance with a refund. Do better. I understand if someone has used it within 30 days but i accidentally allowed the subscription. It was an accident.

It was very easy to use It was very easy to use. Very helpful for what I was looking for. Thank you!