Eloy Orozco
GBI thought I was calling the collection… I thought I was calling the collection agency to get a letter from them and then Hazam just started explaining to me that he could help me out with my issue. Even though I had to pay credit wellness to resolve my issues with the 3 credit bureaus, it is so much easier than dealing with the credit bureaus.
Chelsy Choquette
GB5/5 Customer Service! Charlie was AMAZING! I originally was calling to discuss a specific collections charge however, I am so grateful that I was able to connect with her. Very knowledgeable and made me feel comfortable. No one enjoys talking about credit scores…especially when you don’t have an excellent score. So, I very much appreciated her approach and sense of humor. I look forward to working with the agency!
Josh
GBNina Z was UNBELIEVABLY GREAT Nina Z was UNBELIEVABLY GREAT! Wow, I’ve never had such a good experience with a customer service rep. She’s AMAZING and i will definitely be referring this company to my friends & family.
Michelle Davis
GBPatrick W. First helpful collections agent ever in history of collections agents! The first time I called, I was hung up on. I called back and spoke with Patrick W. He was not pushy or demanding at all. Patrick advised me to join their program to get help disputing and working on getting rid of items on my credit report so they would be gone. Because I told him I was making calls and paying them. He advised that that didn’t mean they would take them off my report and the negative remarks would still show. I was very nervous at first that this was bologna and just to get money from me, but he assured me this works. I’m used to being yelled at and being told give us the money and while you’re at it pay this and this too. Instead I was told try this program first. I appreciate you Patrick and your concern. Your customer service is outstanding. I’d recommend you to other people for sure, if this works.
Jameelah Poulson
GBGreat experience Joanne L. was the representative I spoke with. I originally called the company looking for a similar company to pay a bill. Joanne explained to me how her company could help fix my credit and hopefully in a short period of time. Great customer service.