Only US user information allowed I tried to sign up, but they assume that I was an US user. Had to provide a state in order to complete, which I cannot do. I never entered a password, so now I cannot login again. I did somehow manage to cancel my subscription again through the email I got, but could not change the password again. I also payed from GPay, so they assumed that this was my email. It is not, since I only use a g-mail in order to use GPay. I could not change the email either in the signup. There are no password recovery link as well. This homepage is really bad. They should think about putting more effort into development of their homepage. The service it self seems to work quite well though, so still giving it 3 stars.

I ordered subscription by accident I ordered subscription by accident. Spent a long time trying to figure out how to get refunded. Decided to call the customer service number listed.Within minutes the woman who answered was able to help. She was very attentive to my needs and very polite. Great customer service skills.

Needs improvement I hate to do this..sorry...not enough information on the person you're looking up. You're cheaper than Been Verified but thats probably because they have way more info about the individual/s you're checking out.

I would recommend this customer service… I would recommend this customer service rep to anyone who needs help. She was very polite and helpful in all respect. I kept interrupt her not intentional I am just very impatient. She was so understanding and was telling me she was sorry I was the one who was sorry. But she had patients and very apologetic she was great, and I hope if I ever must call back I get her. But I feel bad because I could not remember her name. Thank you so much for your patients and kindness. Stay safe.

I have not satisfied to your report. I have not satisfied to your report. It realized that my account was closed as of 2021. That is why I could not open Idstrong credit report. Now, I confirm that my account was closed already. Thank you