Someone used my credit card after…hacking me Someone used my credit card after hacking me and opened up an account with id strong you had the email that was used and supplied me with the information and since I was not the one who opened the account with you you cancelled the account and said you would refund the charge of 19.95 to me. I suplied my e.mail address to the person so they could send the cancellation notice to me. she was very helpful and gracious with her attitude and told me you took these things very serious. I appreciate the atitude of your company.I also appreciate your help in clearing up this matter for me. Thank You

I would recommend this customer service… I would recommend this customer service rep to anyone who needs help. She was very polite and helpful in all respect. I kept interrupt her not intentional I am just very impatient. She was so understanding and was telling me she was sorry I was the one who was sorry. But she had patients and very apologetic she was great, and I hope if I ever must call back I get her. But I feel bad because I could not remember her name. Thank you so much for your patients and kindness. Stay safe.

Quick Help! Thank you very much! A little credit card mix-up but it was assisted expeditiously. Customer Service was very very helpful in answering all my questions and taking care of my issue. Great job and thank you for your time and help!

Very helpful customer service I was trying to look up information on a person using their username. One site led me to ID strong. Even though I didn't get the information I needed and the original search that I could find it, the customer service agent was very helpful and kind and help me cancel ID strong because that's not what I needed.

TRUSTWORTHY I accidentally registered for repeat and multiple services and charges. ID Strong was understanding and sympathetic and took time to patiently straighten out my account. This was especially important because I am disabled and on a fixed income. Thank you IDStrong.