Ron Brennan
GBEmergency Auto Retrieval We wish to commend Cruise Ship Rightway Parking Staff Nixon & Eric at 858 Channside Drive, Tampa, Florida. These two staff members went above & beyond their duties under very trying circumstances to assist us. The Rightway Cruise Parking Lot was scheduled to close at 3:00 PM. Approx. 2 miles away onboard the ship at 2:00 PM a member of our party experienced a precautionary cruise cancelling event. This matter necessitated the retrieval of one (possibly 2) cars. Additionally, coordination between the Ships Medical Staff & Ships Cabin Staff (Baggage) retrieval) via cell phone was incredibly accomplished especially with the help of Eric & Nixon in time! Finally, all is well with everyone. Thank you Rightway parking for your Genuine Customer Service Staff! Ron & Ann Brennan
Josh Massie
GBCost me a $18 cancelation fee I booked a day short on my parking booking for a cruise by mistake. Rightway couldnt add the extra day because their system "wouldnt let them" and the PortParkingSpace location wouldnt help because I booked with a 3rd party vendor and not them directly. This forced me with NO other option but to cancel my booking with Rightway pay a $18 cancelation fee and re-book my reservation. This is a third party who cant help you at all if you have an issue skip this headache and just go to the direct customers site if you want any service after the sale.
Grace Kamakani
GBthe customer service chat was awesome the customer service chat was awesome! answered my question quick and efficiently.
Kady B
GBPre cruise check list must do Going over our pre cruise check list parking was necessary and making my reservation with Rightway was a breeze. The reviews reassured me that this was the right choice for parking. Looking fwd to being at the port for a smooth start to our sail.
Jeff Posey
GBVery straight forward and seamless experience. I believe this was the easiest time I've scheduled parking for a flight. Great experience.