Very good and approachable customer… Very good and approachable customer service. Website/ online portal is pretty good too in terms of a wide variety of plan to suit everyone’s need. I personally liked the fact the after narrowing down my options to two plans, I could call customer support and discuss both plans to be able decide on one.

I had a bad experience with INF visitor… I had a bad experience with INF visitor care. I bought the insurance for my parents. I was told that I will refund of 10% of corporate discount. I still have not received any. I tried emailing them multiple time no response. I contacted them, they created ticket on behalf of me but never provided any update.

Good product, Tough to Contact Staff Sometimes Good product, but sometimes tough to get in contact with staff. I enrolled in the INF Premier plan for my mom since she has some thyroid issues. However, I suppose i needed the accident cover. Mom burned herself cooking dinner for us, and I had to take her to emergency room. Since it was holiday weekend, I had trouble getting in touch with anyone at the office. Its was OK though- bills were submitted and paid, and they did call me on the day they were opened. Overall, the insurance did what it was supposed to so i guess i am happy.

I would recommend anyone getting a… I would recommend anyone getting a visitor plan to tkae a look at the elite coverage. I enrolled my dad after he had a triple bypass surgery- just to be on safe side. Luckily i had the full pre-ex coverage so when he had chest tightness it was covered. These are expensive plans, relatvie to obamacare it's a steal!

My wife and I travel to Florida every… My wife and I travel to Florida every year to stay in Naples. After hearing some horror stories- we decided to invest in a insurance policy for our US travel. since our provincial (we're from Canada), insurance does not cover anything meaningful. I was very thankful i got INF because my wife has appendicitis during our stay- they bill was close to $60,000 and INF took care of us. I've recommended INF to fellow snow birds such as myself.