I booked appointment on Valentine’s Day… I booked appointment on Valentine’s Day and it’s said that I would not be charged until the appointment was confirmed but they charge my card . The appointment was not confirmed four hours before my appointment I called and they couldn’t tell me nothing but yes, they charged the card and somebody will be calling me, so I said go ahead and cancel the appointment because I can’t wait more hours before the time if somebody don’t show up and haven’t nobody’s confirmed, but you already receive the money. They still charge the card a cancellation fee.

Do not use this company Do not use this company. Gave them the address in their app and they couldn’t find it. Therapist asked me for directions. I’m from out of town, all I had was the address. When she was 15 minutes late, I told her it was too late and to cancel. They refused to issue a refund.

This is a fraudulent operation that has… This is a fraudulent operation that has zero customer service and stole my money. They did manage to answer my credit card company when I disputed the charge so there is a fraudulent human working this ring.

Great CS First review I see is, "Horrible customer service!" My experience was a complete opposite. I reached out because I hadn't heard back realizing my email wrong. The rep fixed my info, booked, and confirmed our appointment.

I had Kiiara from Charlotte North… I had Kiiara from Charlotte North Carolina I have never in my life had a better massage. I am a survivor of a major car accident and I am a congestive heart failure patient so to help me get relaxation is difficult and if I happen to fall asleep on you that is a compliment, she had me asleep and the first 30 minutes out of a 90 minute massage, but kept quietly speaking with me to make sure that I was pleased with her process. She worked through therapeutic stretching tension release fluid release I could not have asked for more compassionate therapist, she was slow and methodical and many therapist go way too fast, going slow and taking time to understand the body and being intuitive is very important and she was all of this , best experience ever !