Bianca Ioanas
GBI ordered a selection of 15 Romanian… I ordered a selection of 15 Romanian Wines with delivery in the UK and I couldn’t be happier with this purchase . It took 3 weeks for our products to be delivered that being due to new border regulations. Communication with customer service could be better but once i got hold of someone he was ever so helpful. Will definitely order again!
Christelle Villette
FROrder placed 2 months ago Order placed 2 months ago. No delivery, but amount taken from the bank account. Several calls and messages, no return. Be careful, this is a scam site
Alex rose
GBThis is my third order with Vinero This is my third order with Vinero. They ship the wines from all over Europe so be prepared to wait for about 10 days
Archie Wood
GBNot clear that this company exists - Ordered 800 EUR of wine a week ago - No confirmation email - Sent 3 emails so far to various email addresses - no responses - Called three different numbers which either ring out or are disconnected Will be pursuing via credit card (ordered via Vinero.fr, but it's the same company) Edit: the response by the company below makes it look like they initiated the refund. They did not. It was a chargeback. Also “lost by the courier”. If there was a courier, then I should have at least been told when the order was packed and picked up by the courier. But this didn’t happen as there is no courier. The company does not exist. Edit 2: I await your email to schedule it. We'll need to change the address as the delivery was to my wedding venue.
Ioana Manea
GBOn the 23rd January I placed an order… On the 23rd January I placed an order for £158.74 worth of wine. An email with the order confirmation has come through, the money went out from the bank account the same day. While I understand that some orders might take longer to arrive, I find it unacceptable for no feedback to be provided on any of the 4 emails I have sent since the order was placed. The phone numbers are also unreachable. The experience has been very bad so far, however If the seller is seeing this, please provide feedback, as I’ve seen some reviews do receive responses. Thank you.