owenslr
GBExcellent knife & Service Excellent knife, fantastic custy service. Had an associate reach out directly after my purchase. Nice to see, WH has a new loyal customer!
Richard Buckwalter
GBEmailed with a question Emailed with a question, received a very prompt answer. Overall a great experience.
KrasW
GBI am a new client for this company I am a new client for this company. My husband wanted a well made - US made pocket knife that would last generations and he read multiple forums on the craft of knife forging. That’s how he found William Henry. The items on the website are masterpieces. I got a small pocket knife, couldn’t afford to spend a lot but I’m happy they have multiple price points. Definitely won’t be the only purchase. The knife is exquisite and well made. My husband loves it. Will be ordering again.
Bob
GBExcellent customer service!! Though disappointed I had to return my meteorite watch (it was beautiful but ultimately did not fit my 8.25 inch wrist), the customer service was second to none. Bill worked with me from start to finish, always striving to make me happy! Will shop here again (have purchased two different pens in the past - charoite and wooly mammoth tooth - both awesome btw!).
Consumer
GBNo Response when trying to reach them through their website I purchased a bracelet that I needed exchanged for a larger size and they WILL NOT respond to a request sent through their website even though that is the only way to contact them. So much for satisfaction guaranteed!! Bottom line, you better order the correct size the first time because you will be stuck with a VERY expensive bracelet!