POKIT Bag - Awesome I received a POKIT from KITBRIX a couple of months ago and it is awesome. Moreover, I had a minor quality issue with the velcro. I spoke with KITBRIX and within a few days I had a replacement. The customer service was truly outstanding and I would strongly recommend the company. Cracking kit and exceptional post sales support - what more can you ask for?

A personal trainers view - Please can you create a space in… Please can you create a space in between the bottom compartment zip and the top compartment. I'm a PT and the bottom zip is a little difficult to use. Also surprised that the top compartment has a divider but not sealed so the top stuff and drop into the bottom compartment. Otherwise a tough bag with lots of useful pockets, stands up and is waterproof which is really good !

Brilliant product. Brilliant customer care. Having been gifted a POKIT bag (which is brilliant for everyday use), I was disappointed when the stitching around the velcro started to come away from the bag - I was enjoying using the bag so much! When I contacted customer care I received outstanding service - respect, honesty, generosity. The bag couldn't be easily repaired so I was quickly sent a replacement (along with a small gift for the inconvenience). Brilliant product. Brilliant customer care.

Good product that arrived speedily -

Unhelpful company The bag looks good. You are unable to carry it as a rucksack as it only comes with 1 strap. I have contacted the company to ask about obtaining 2nd strap, which with a bad that cost you £100 does not seem unreasonable. They came back with the most unhelpful answerof simple: "NO, you need to buy another bag!!" However, wneh my boyfriend contacted them they sold hom a strap. But not without arguing. It is dissapointing that one must go and argue to obtain something, while if you are just a regular customer, all you hear is an unhelpful NO.