Kassandra Vazquez
GBAmazing! My Boyfriend loved the cuban link chain and bracelet I bought him. Best anniversary gift so far. I was amazed at how beautiful the quality was and the craftsmanship. Definitely will consider Jaxxon in the future for more gifts.
Francisco Albiar
GBExcellent customer service I bought a Cuban link chain back in 2021 and wore it everyday since. Yesterday, the spring on the clasp broke and I reached out to inquire about possibly buying a new clasp. The representative, Lhyza, instead offered for me to return my chain and I would be given a gift card for the amount I paid for it so I could buy a brand new one. I was not expecting this at all, but it made for an AWESOME experience. I was already a fan of JAXXON, but they’ve officially earned me as a customer for life.
AD
CAIf I could rate negative stars that… If I could rate negative stars that would be accurate. From the time I placed my order it has been a constant delays and problems. It is so difficult to get a direct answer. It is also difficult to track your package. $34 dollar shipping and it takes weeks Jaxxon tells us. Still yet to see my order. Extremely disappointment!!!
DT
GBGreat customer experience Mae was very professional and helpful. She handled my issue with ease and made it a pleasant experience. Mae really made me feel like a valued customer.
Sharon Stair
GBTheir customer service is great Their customer service is great. My son’s chain broke and although out of warranty they replaced it. Thank you!