Looks good Looks good. Easy to use. Good. However, it feels a little heavy

Try one Prompt shipment, good design, and good color (better than expected = better than pictures at website.) Parts are well made and I feel robustness compared with cheap one.

Service itself is fine but the part to… Service itself is fine but the part to grab was easily broken and I had to ask for replacement. New one arrived rather quick. It was good enough. The size and style of the item are good enough. Therefore, I’ll keep using it.

Good response Good and prompt response to inquiries. However, there was no advance notice of delivery by email, which is common in Japan and is one of the reasons for the one star less rating. The umbrella I bought from you was not for my own use, but a gift for my friend's daughter, so I don't know how well it works. All I can say is that it was definitely light and handy. It would be better if the recipient of the gift could enjoy exactly the same after-sales service as the person who bought it from your official website.

Very well constructed umbrella Very well constructed umbrella, normally when it is windy other umbrellas flip over. First umbrella i have that doesn’t do it.