I waited 2 weeks and then said order canceled I waited 2 weeks for a tracking number on a $320 order. Sent email requesting status and the reply was "the payment processor "paypal" canceled" my order/payment. Theyakacom said I could place a new order with the same discount. Waited another 3 days and paypal still has payment as completed and Theyakacom has not replying to my last two emails. This is a terrible company or just a company out to scam people. I opened a paypal claim to get my money back and Theyakacom hasn't replied to paypal. Now waiting until the 15th and paypal will refund money if no reply or shipping status information from Theyakacom. Guess i need to make new arrangements for Christmas gifts

Paid for 5 day expedited shipping Paid for 5 day expedited shipping. After 2 weeks Sent multiple emails to the listed e mail address with no form of helpful response. Finally disputed with PayPal and received MOST but not all of my money back...

NO PRODUCT NO PRODUCT. SAME GENERIC E MAIL. I have a tracking number but that's all. False Claims you are in New Mexico, you ship from China. NO Christmas gifts for the Kids. I used fast delivery and you stat the same time for production and delivery up to 10 days each. Should get a full refund for no delivery. You have not offered any refund. Your site give 5-7 days production and 5-7 days delivery we would get product. Ordered Dec. 1, 2023

No product and no reimbursement … I ordered a Christmas sweater and finally after me having to contact them, they said my order wasn’t going to ship and they would reimburse me. I haven’t heard from them since and they are not responding to my emails about getting reimbursed.

Got what I didn’t order On November 13, 2023 I ordered What I thought was an anime zippered hoodie sweatshirt jacket because that how it was described and it would arrive by November 28th 2023 and when it arrived almost a month later Dec 6th to be exact( after my grandson’s birthday Dec 4th)it was not what I thought I ordered it was just hoodie sweatshirt made of polyester not good quality at all for the price not it all together I paid close to $60.00 they should specify clearly that you can choose a hoodie or a zippered hoodie anyhow won’t be buying from there again. The yaka no good👎