I truly cannot say enough amazing… I truly cannot say enough amazing things about Rachelle Wise! She responded to my email right away and worked with me to help fix my problem. With her kindness, hard work, and excellent communication she helped me get my order in time to provide the gifts to my bridesmaids. I was sadly one of the brides who had to cancel her wedding to COVID but being able to provide special gifts to my bridesmaids is a silver lining so they still know how much I love and appreciate them. Rachelle, I truly cannot thank you enough or express my gratitude for your help. You truly performed a Christmas miracle and I am forever grateful!

We love the new travel kits We love the new travel kits. Great amount of space. The material seems durable. The initials look very Jon Hart! The only downside is the zipper is difficult to use on the two corners, we are hoping with use they will become easier.

Perfect Christmas Gifts! Thank you for the quick service in less than a week. I ordered 6 small storage kits, a 2-suiter and 2 sets of coasters and they were all perfectly done in color and monograming. My grandkids will love their special gifts for Christmas.

20 years and counting!!! I have shopped with Jon Hart for over 20 years!!!! I still have my first set of luggage I received as my HS graduation gift!! I now have incorporated Jon Hart into my family and into my children’s lives as well....these products are so well made and worth every penny....classic pieces that fit anyone’s style!!!! LOVE JH!!!!

Unraveled stitching, painful customer service Second verse, sucks more than the first!!! After y’all offered to inconvenience me further, by saying you wanted the bag returned, because that was your preference, I said never mind. After y’all already demanded that’s what y’all wanted in my first call, I made the mistake of wasting more of my time calling again, at your request, only to be told the same thing. Build better stuff, and you won’t have to inconvenience your customers. The green dental floss shows up really well when I show it off; especially, in the YouTube video I made about your customer “service” team. Stitching on the handle was unraveling after first use. I called and asked for some thread to repair it myself; they replied that they wanted me ship it to them for repair, instead of them mailing a few inches of thread. What a waste of time, packing and travel, so I repaired the stitching with dental floss.