The company was a great company to… The company was a great company to order from they are right on the ball with orders. I ordered 2 jackets for my husband and I. I got the brown right away and then got my husband a few weeks later. I was afraid that it was a mistake and contact the company and they contacted me immediately and told me what was going on and the keep me updated on the jacket. I have never worked with a company that really cared for there customers as much as they did. The best company ever and caring. Would recommend this company for a beautiful leather jacket or anything else that it in the store.

Fan Jacket making me happy t The truthfulness of this company made my experience GREAT! I ordered a jacket for one of my friends and I ordered the wrong size. I emailed the company and a representative contacted me within a few hours to assure me they would take care of me. In a few days I was given the instruction on how to return my jacket. Today, I am very happy and pleased, but my friend is over joyed of this beautiful leather jacket.

Had to look long and hard to find this "old school" style coat. Had to look long and hard to find this "old school" style leather coat. It exceeds all of my expectations. Great quality, style, fit and price.. The detailed tailoring on this coat is exceptional. I ordered a XL on Wednesday, it was delivered on Friday. Tried it on over the weekend, it was a bit snug. I think they run a bit small. Sent a request for return size exchange on Sunday, received the authorization and label early Monday morning. Dropped it off at UPS midday on Monday, was shocked the replacement was delivered the next day. The XXL was a perfect fit. Exceptional customer service! I will be back!

Beautiful Jacket and Excellent Customer Support My husband was looking forward to receiving his jacket and was extremely pleased with everything about it – the style, the fit, the quality – all were first-rate. He began wearing leather jackets in his motorcycle days. He is now 82 and still enjoys the feel of good leather. Thanks to Fan Jackets for making this product available. Kudos to Moses of the Customer Support Team. When I placed the order, I was having wifi problems and somehow I duplicated the order. Moses quickly took care of my problem.

Not as advertised Ordered a jacket for my friend for Christmas, which costed me almost $190. The jacket I received says it is a 2x but it is child size, I needed a 2x men's, which is what was advertised when ordering, not a child's jacket. I tried to use their return portal and every time I put my order information in it gave me a "server error". I sent an email and I am currently waiting on a response so that I can return this item.