My experience was great! My experience was great!! I read previous reviews before ordering and thankfully, I was not let down. The customer service was very helpful, my jacket was too small and I sent an email and received a return label asap. Soon after I received a full refund and purchased the same jacket a larger size. The leather is soft and beautiful! The color is beautiful and since I'm giving this jacket to my 85 year old, very cool mother; I plan to get one for myself.

Fan Jacket making me happy t The truthfulness of this company made my experience GREAT! I ordered a jacket for one of my friends and I ordered the wrong size. I emailed the company and a representative contacted me within a few hours to assure me they would take care of me. In a few days I was given the instruction on how to return my jacket. Today, I am very happy and pleased, but my friend is over joyed of this beautiful leather jacket.

Not as advertised Ordered a jacket for my friend for Christmas, which costed me almost $190. The jacket I received says it is a 2x but it is child size, I needed a 2x men's, which is what was advertised when ordering, not a child's jacket. I tried to use their return portal and every time I put my order information in it gave me a "server error". I sent an email and I am currently waiting on a response so that I can return this item.

UNDECIDED! I ordered a beautiful black leather jacket in size large, it was too small! So they quickly exchanged it for an XL in an equally beautiful brown leather Bomber jacket! This one was too loose and big, they tried everything to please me! As soon as I figure out my true size I will definitely order from them again!

Great customer service My experience was pleasant, easy transaction. The customer service was great. They kept me up on the delivery service via text, with all the tracking information and delivery, the product was exactly what I ordered. The jacket was wrapped nicely. I will highly recommend ordering from Fan Jackets and I will definitely order again.