I ordered a hat for my husband but… I ordered a hat for my husband but needed a different size. I emailed customer service and they responded very quickly telling me exactly what to do and attached a form to fill out. I had a couple more email exchanges with questions that were immediately answered and I received the new size hat in no time. Good customer service is so hard to find these days, I rate Sunday Afternoons as 10 +++.

Fine hats, atrocious customer service I've bought Sunday Afternoons hats on many occasions, but in no circumstance should people buy directly from Sunday Afternoons. If anything goes wrong with the shipment (i.e., it gets lost), they will not help you at all. Every other seller in this day and age will refund/reship without question, but not these guys. Instead, they'll just argue with you and waste your time. Go through a reseller instead.

The customer service number on their… The customer service number on their website, my order receipt, does not work without an extension being entered. No extension is given, anywhere! I've emailed and have not received a response. I went to, LIVE CHAT and it wasn't live, it was an automated response to go the website for help. I getting ticked off trying to make a return!

This was the 2nd hat I've bought from… This was the 2nd hat I've bought from sunday Afternoons and I have been extremely pleased with the style, functionality and quality both times. I appreciate that they, as a company, take the time to make a well thought-out product with lots of good features. I love that it can be adjusted (I have a small head!) and that the air vents can be open or closed. I will be using this hat for paddleboarding and other summer activities. Would definitely recommend!

Nice hat, clunky adjustable sizing It looks like a wonderful hat, but the adjustable sizing is a clunky. There is a hook and ribbon inside the hat that you slip into different openings to tighten the inner headspace. In theory this is great, but the ribbon has no stretch to it, and twists as you move it into the tighter slots. As someone on the smaller end of the sizing this supposedly fits, I wind up with a weird gap of space between my head and the rim of the hat, and it's a bit uncomfortable. It is a lovely hat - if the internal sizing can be improved, I'd repurchase in a heartbeat.