Gene
GBWilliam at OXA Leather was excellent William at OXA Leather was excellent. I ordered the wrong case for a new Samsung Galaxy S22 Ultra. They received my return and reshipped the correct one. I also ordered the glass protector and cracked it when installing. He was kind enough to offer a discount code to order a new one. The magnet is strong and my wife loves it to remove the phone to take pictures.
Peter
SGBasically a good product Delivery here in Singapore took longer than expected, but thus was not Oxa’s fault. Recommend a more reliable shipper. I love the product but suggest the tab holding the phone case in the closed position could be strengthened a bit. It feels as if it won’t last too long
Trevor Eriksen
GBThis company goes the extra miles with… This company goes the extra miles with customer service. First off the products are great quality and made to last. Not to mention that they look amazing! I had a problem with where the monogram was located and I sent them a message. They immediately responded and paid for shipping for me to send back the wallet. They redid it correctly and mailed it back to me costing me nothing! I highly recommend them and their products. Trevor Eriksen
Judy in Maryland
GBExtraordinary customer service I ordered a leather fitbit watchband which arrived promptly and is lovely. I then realized it was not the correct band for my fitbit watch. I contacted OXA customer service and spoke to William and explained my error. He told me to return the watchband for a full refund and provided all the information for me to do so. I am extremely impressed by the quality of the item and the company's considerate and generous response. I highly recommend them and will use them in the future. Judy
Sean
GBGreat function, bad fit Love this case. Love the versatility and materials. Only complaint is that the actual case is just a hair too small and doesn’t cover all the edges of the phone. Constantly manipulating it to try to get it to fit correctly. Sometimes affects the volume/vibrate controls as well as the lock button.