Salman Sid
PKMost Gorgeous designs and best customer service! Best customer service (and very prompt) even in this COVID climate. They managed to deliver all way to Pakistan and also sent a replacement without any charge. This shows they are commitment. Plus, Kult designs are gorgeous. I own three of them now - 2 for IPhone 12 Pro Max and 1 for S20+. They get so much attention and compliments due to their beautiful designs and quality. I would recommend aesthetically zoned folks to get Kult cases as their phones will definitely stand out. Thanks Vlad for your prompt and great customer service. Cheers ✌🏽
Ashley A.
GBGREAT customer service! Very pleased with my purchase. Due to weather conditions and the postal service problems, my order was running late. I received an email explaining the situation and an apology and an estimate on when my order would be picked up. When I did get my order I loved it! Great material, fit great. And the colors are very bright and vivid. Overall their customer service was fantastic and I would definitely recommend buying from them and if there is an issue they will very good at helping to resolve it!
Melissa Verdeyen
BEA recommended site to order your cases At the beginning when I placed my order, everything went well. After a few days, I noticed that the status of the track-and-trace didn't get updated. I contacted the customer service for checking this. They said something went wrong with the local post office. So they resent the order and then everything went well. I corresponded a few more times with the customer service and from the beginning they always replied very quickly and took the necessary actions right away
Ember
AUEither this company is a scam or grossly incompetent, sadly can't reccomend I ordered on the 11th of February and still haven't received anything now in the second week of May. I've sent a few emails asking what's going on and and first got a 'your product was shipped but without tracking, would you like us to send another straight away?' to which I agreed yes, I would. I then sent a follow up email after another few weeks had passed asking what the status was and if there was any tracking available for the second package. I then received another email telling me they had dispatched my order once again and that was on the 31st of March. Still nothing. I'm going to send another email to them telling them that either I get my package by the end of the month or a refund, otherwise I'm taking this to PayPal. I can't recommend this company, either they're just scamming a percentage of their customers and stringing them along or they can't run their own business effectively. Very sad, because their products are quite beautiful and I was looking forward to using them long term.
Ryan
CAPleasant Surprise I’ll be honest, at first I was a little bit skeptical. Seeing the ads all over Instagram and Facebook made me think it was another sub-par brand reaching for consumers. However, I was intrigued by the elegant designs. I placed an order, and was delighted when the cases came in. They were of high quality, and looked as expected. However, at checkout I had made a mistake, and chose the wrong kind of case. I contacted customer service, and they were more than happy to assist me, offering a simple solution with no hassle. Dealing with their customer service was the most painless and pleasant experience I have ever had in terms of customer service representation. I will be sure to recommend Kult cases to more people, and I hope they grow to exceed other big name case brands, like OtterBox and Lifeproof.