2 Stars because the watches are pretty, but nothing else Unfortunately I had very bad experiences with 2 separate watches which I purchased from Jord. My first watch had it's battery die 2 times within the first 15 months of ownership. The first time Jord replaced the battery and the watch continued working for a few more months, but shortly after it stopped working again and I had to replace the battery myself due to it being out of warranty. By that time I had also noticed that the calendar date function stopped working completely, which the local watch shop guys couldn't fix and Jord stuck firm to their warranry policy, despite me having 3 issues with my watch within the first 15 months. My 2nd Jord watch had it's seconds hand fall off without reason after about 13 months of ownership. I barely even used it and one day I noticed the hand was floating around inside the body of the watch. Jord didn't offer me any kind of concession, even though it was my second damaged watch complaint, both happening within months of each other. Jord, in my opinion, is a 3rd rate watch company masquerading itself as more high-end. Sure, the watches are beautiful, and the box/packaging in which the watches arrive are very well done, but overall these are just poorly constructed watches. To top it all off, the customer service is terrible. I had to reach out multiple times to get any kind of response to my inquiry. They in no way at all went above and beyond expectations -- they didn't even meet the most basic expectations one would have from a watch company: that the watches actually last for years before needing any kind of repairs. Before I recommend to everyone that they look at Jord's website. Now I don't even mention their name. I can't see this company still existing in 2-3 years if they keep their current quality control standards in place.

Customer service is terrible. First I love these watches. The last one I bought was for my MIL but the hands did not work properly. Jord customer service is TERRIBLE. Their communication with customers is nonexistent. We have no idea if they received the returned, non functioning watch, if it is being repaired or replaced, and no apology for our troubles. I love these watches but there are just to many watch manufacturers to buy anymore from a company that does not value customers. - Cheri

Efficient cancellation I'm in UK and I ordered a gorgeous Jord watch like mine for my daughter's birthday - only to discover she'd just bought another one. I requested a cancellation and got a nice reply with a smiley face by return - and was reimbursed immediately. Brilliant service.

I love jordache and I am grateful that… I love jordache and I am grateful that I was able to work with them. I also hope to work with them again in the future. My collaboration was for a discount. For my following the average person might not just decide to purchase something from jordache as they are a bit expensive. Discounts don't necessarily engage my followers but giveaways do. I do a lot of giveaways and part of the agreement is to follow the other persons page, leave comments, ect.

Favorite watch company I buy from, hands down! I have 3 of these watches. Been a fan since their first series released. They're high quality, beautiful time pieces that always catches everyone's eye. Something that has always been important to me is also customer service and Jord is one of the best in the business. They ALWAYS get in touch with me immediately when I need them and are very accommodating and helpful. I recommend this company and product to any watch collector and wearer. You will not be disappointed. The money is well worth the quality.