Wonderful product, not so wonderful return policy I love, love the fabric, the style, and the fit. I got my first piece a few weeks ago and immediately ordered another one. However, your return policy for reduced items does keep me from purchasing more - I think you should make it easier to exchange pieces, especially if it is just a sizing or color issue and not a refund.

Terrible customer service and poor… Terrible customer service and poor quality for the price. I made a very large purchase on Boxing Day and needed to exchange three items for a better size. I called their customer service line and left a message and they could not be bothered to call back. I followed up with an email and received a very brief email telling me that they do not exchange items and would not let me return the ill fitting items since they were purchased on Boxing Day and technically it was a sale. So now I am stuck with several hundred dollars worth of useless items that I cannot exchange for my size. The customer service here is truly appalling. Do yourself a favor and shop somewhere that appreciates its customers

Very responsive customer service I would like to commend Bleusalt for reading and responding to my prior negative review. I am taking the time to rescind and amend my review. I have never taken the time to rescind a negative review, but in this case I think it is warranted. ***This is my prior review- Now rescinded ( Deceptive and Unscrupulous. Their "sale" clothing is final sale (!?) This is NOT posted. This is a secret. The item shows a sale price. There is NO notification of final sale when the item is veiwed. No notification at all. The site sends emails advertising the sale with NOT ONE WORD that these are final sales. When the item is added to the cart, there is NO notification that this item is final sale. I have NEVER, EVER seen a company NOT TELL the customer that an item is final sale. NEVER. ) ***Again I commend their response and help.

Totally arrogant company Appauling customer service. Cancelled my order because they had an issue with Apple Pay. Payment left my bank account quick enough so can’t see why. They said it wasn’t their fault and just cancelled the order and issued refund . I’ve Ordered £000 worth of clothing over the years but the have got too big for their boots and lost focus of customer service . Arrogance .!

Terrible customer service Terrible customer service. I ordered over 500.00 of clothing and upon attempting to exchange 2 pieces for smaller size it said NO RETURNS. I called customer service twice and left voice mails and emailed them as well and NO return email or calls. NEVER will order another thing again. BEWARE !