FROMTHEFIRST

UNIT 10 CENTENARY PARK, SKYLON CENTRAL, HR2 6FJ, HEREFORD, United Kingdom
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3.40
Based on 20 Reviews

5

55.00%

4

5.00%

3

0.00%

2

5.00%

1

35.00%
About FROMTHEFIRST

A brand based between England and Italy, built on the concept of combining classic Italian traditions, whilst celebrating the authentic, laid-back feel of early American rock ‘n’ roll culture.

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Leandro
GB

A great brand to shop from A great brand to shop from if you’re into high-end fashion but can’t justify spending crazy amounts of money on YSL and other brands. Designs of the boots are super accurate, shipping and any enquiries are also done in fast succession. Cannot fault these guys!

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Florentijn Vandecasteele
BE

Bad experience after bad experience… Bad experience after bad experience with these guys. Contacted support after receiving a bad quality boot (inside some wrongly placed in). No refunds, then radio silence after explaining, no customer service, terms and conditions you do not have to accept but you still are eligible for them. I do not know where the good reviews come from, first time ordering here I had to wait 24 weeks plus for my boots and they having excuses about lost pallet and being locked out of their socials,… eventually got a refund trough PayPal claims. Then they stated hopefully we can make it up one day. I taught maybe I should give the brand another try. It can happen to all of us. However worst mistake I made. Same old same old.

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Gabriel Saw
SG

Great quality boots and great customer service Great quality boots. Came with a small leather defect and I contacted them via Instagram. They responded promptly, offering me two options: either to return it for a new pair or get it repaired at their cost, in addition to a S$200 refund. I chose the latter and they very quickly processed my request after I sent them the invoice.

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Rex Abraham Melgoza
GB

Great design and quality on the updated… Great design and quality on the updated Enzo boots, so good that I got two pairs. I did get the Diego boots as well but they were a bit uncomfortable in the toe area and thought I'd ask for an exchange through Instagram since FTF was quite responsive when I first messaged them. I haven't heard back so I figured I'd stick a big shoe tree to stretch em out.(Not knocking them for lack of response, I get things can get busy it's life)Other than that it's been a good experience so far and have gotten many compliments, thanks.

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Chris E.
GB

Exclusivity Quick shipping speed. Love the new style of the Enzo and quality of the suede. Great feeling walking the streets of NYC with shoes that people gawk at (especially women), good conversation starters as well. A little bit of separation on the inner arches of the shoes, hoping this won't effect long term performance of the shoe. Other than that, wonderful product and trusted brand (4th pair purchased).

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