SCAM, FRAUDULENT ACTIVITY Even it is written at shipment details as; "if order placed on sunday, will be shipped on tuesday with express shipment" I already picked Express Shipment. One week passed already but still there is no progress about my shipment. (I placed the order on September 17, today is September 23) I have sent two emails about to cancel my order and request refund the cost due to shipment delay, but they did not respond yet. There is not any progress about shipment and refund the cost. Soo I will consult to my lawyer about refund. This place is scam.

DO NOT ORDER FROM THEM. DO NOT ORDER FROM THEM. Absolutely worst experience dealing with them I received the wrong bag and have been trying to reach them via chat, email, facebook messenger and have not received a response anywhere. They said they were going to look into my wrong order issue and then disappeared and haven't heard from them since. Their website says 9pm-5pm support but those are LIES Order from markrydencanada.com in stead. You will at least get a response. Note, markrydenusa and markrydencanda are not affiliated.

Mark Ryden USA Bad customer service, refund policy and long response… Bad customer service and long response time. Buyers need to pay return shipping to France that will cost as the item. Avoid at all costs. They do not even have phone number and chat is not working.

Terrible Experience - Do Not Order Here Under Any Circumstances! I placed an order with expedited shipping on November 27th. The website clearly stated that delivery would take 3-6 business days. It has been 17 days, and my order still hasn't arrived. Unfortunately, I had to leave for another country, and they refuse to refund my money. The customer support team takes five days to respond, which is unacceptable. This has been an awful experience. I feel completely deceived and cheated out of my money. Avoid ordering from this place under any circumstances!

Really good quality backpack! I’ve ordered the Voyager business backpack for my husband and it really exceeded my expectations! The quality is really good and it looks great with business attire and fits a tun. A perfect alternative to a laptop briefcase which caused him so much back pain.