Very Unprofessional in every way I am shocked by how unprofessional the owner is. The whole company is this way. They change policies after you have already ordered under the old policy, the owner, Heather, posts such silly and unprofessional reviews where she laughs like a hyena, and most of all, she complains about her customers in the most unprofessional way. If you can't handle business, you should not be in business. She's just plain childish. And please, stop posting those embarrassing videos related to your weight problems. If you want to be a CEO of a hair company, have someone else do the reviews who know how to act professional in their reviews. Learn how to be a professional!

THEY REFUSE TO ANSWER EMAILS OR CALLS AFTER I PAID FOR 7 WIGS!!!!! NO ONE HAS CALLED ME FROM CYSTERWIGS STILL OR REPLIED TO MY EMAILS. IF I DONT HEAR FROM SOMEONE SOON I’M CALLING THE STATES ATTORNEY OFFICE IN GEORGIA TO REPORT THAT CYSTERWIGS TOOK PAYMENT FOR 7 WIGS FROM ME BUT HAS NOT DELIVERED THEM OR ALTERNATIVELY REFUNDED MY MONEY, WONT ANSWER THE PHONE OR RETURN MY CALLS AND WONT REPLY TO MY EMAILS. Ill ALSO FILE A REPORT WITH THE BBB,. ILL BE REPORTING FRAUD TO MY CRÉDIT CARD COMPANY AND TO PAYPAL TOO IF I DONT GET A RESPONSE. I EMAILED ASKING FOR A STATUS ON THE 7 WIGS I I ORDERED AND HAVE BEEN IGNORED. EITHER DELIVER THEM OR REFUND MY MONEY. THIS SMACKS OF FRAUD BECAUSE YOU REFUSE TO TELL ME THE STATUS OF MY 7 WIG PURCHASES OR RESPOND BACK TO ME.

A special thanks goes out to Whitney… A special thanks goes out to Whitney Smith, who has helped me countless times with color choices from different brands and styles that are suitable to my round face. She goes the extra mile to find pictures and videos comparing various shades of hair color. I feel like I can always count on her help and that means a lot when one is in need of hair. As always, I get a lot of information from Heather's videos and greatly appreciate them too. I'm sure I will always be a loyal customer!!

The quality of their wigs is excellent The quality of their wigs is excellent, although the one that I chose didn't suit me, and I had to return it. Wig cost is also good. I was at first disappointed there isn't a live person that I could speak to. I kept emailing them and kept getting automated responses. Finally, someone send me the return label via email attachment. Now, I'm just waiting for my refund. I might order from them again.

No one does it better I have been buying products from CysterWigs for about three years now and have had a great experience just about every time. No one beats their prices and the staff are friendly and immediately responsive. Heather's reviews, and those of the others who review for her site, are exceptional. She explains each wig thoroughly and has a separate channel where she explains every single color the wigs come in. These reviews include the strengths and weaknesses of each style so we can judge for ourselves before investing in them. With few exceptions, I buy all my accessory hair from CysterWigs and am never sorry.