TERRIBLE EXPERIENCE I used to love Calpak products but after my most recent purchase, I am NEVER buying from them again! I ordered 3 things from them and the package arrived opened, had 1 missing item, and 1 damaged item. The 17-inch Luka laptop backpack had marks on it so I requested a replacement only to be told AFTER I had already mailed back the backpack that the item was out of stock. Yet, the website is still showing the item as available. Customer service has been NO HELP AT ALL. They did not offer any credit back nor have they resolved the issue and it's been nearly 3 weeks. I have been a loyal customer but I am highly disappointed with how they handled this matter.

I love CALPAK I love CALPAK. I have so many of their items and keep coming back. I even have multiples of the same items in different colors. Quality and customer service are amazing. I am constantly stopped in airports and asked where my luggage is from and I tell everyone and can name each item!

Don’t Sleep On Calpak I’ve had nothing but great experiences shopping at Calpak and will always be a fan. When I have questions about their products, the customer support team has always come through. Even with their social media team, they give great recommendations during their IG lives and actually show how product can be used. For me, that’s what got me to order their Luka Belt Bag. It’s now become my favorite product of theirs and I own it in a few colors. Super great quality across the board and holds up over time. Other staples of mine are the Water Bottle Holder, Luka Tote, and the Luka Duffel bag for travel. Cannot recommend these products enough.

Great company with high quality bags… Great company with high quality bags and eco conscious. Checks all the boxes in my book. Will definitely be back for more bags in the future!

These bags are so unbelievably useful… These bags are so unbelievably useful and great for the unorganized person on the go. The pockets, zippers and compartments force you to be methodical about your items. I have gifted a belt bag or water bottle holder, etc. to everyone I know and they feel the same way. Calpak products are truly top notch and their customer service is the same!