Sue
GBI didn't receive items I ordered an item on Nov. 8th and today is Nov. 15 I didn't get delivered and anything still. I just got a confirmation email for my order, and now they are sending me a message about how's my experience. Where is my eyeglass? And when are you going to send it to me? I'm so mad about this situation
Jawad Swirky
GBI felt The persons that was returned… I felt The persons that was returned from other customers the wrapping is not proper has a scratch and balances I felt I was buying secondhand class
MELISSA
GBGreat place to find glasses It was so exciting to see a company that carried my favorite glasses. They were packaged nicely and they arrived promptly. Thank you
Crystal
GBBuyer beware Buyer beware, this website might be a scam. The customer service is HORRIBLE. If I could give zero stars I would. I recently purchased sunglasses. My card was charged but I didn't receive a confirmation email. The very next day, I randomly got an email stating that my order was refunded, however there is no indication of a pending or processed refund with my bank. I emailed customer service to notify them and this was the exact rude response when I asked them why my return was refunded: "I don’t know, I have not done any refunds lately. You must have done it." They didn't even have the decency to address me by name or close the email. I asked for a confirmation that my order would be properly processed shipped and I NEVER RECEIVED A RESPONSE. Now I'm terrified that I've been scammed.
Ken Frank
GBI made an online purchase easy to… I made an online purchase easy to navigate..staff courtesy quick response time..nice selections very good prices..delivery fast but frames didn’t fit and the return was easy.. I will shop with this company again.