Please stay away from this company, dishonest people Please stay away from this company, please. I purchased a pair of chuck Taylors from them, which was half a size big. The person who I purchased it for did not even try it because he was abroad, just asked me on the phone to change it for a smaller size, which I did. I sent the shoes in its original box, in untouched pristine condition, and waited for my refund. Instead, this company sent the shoes back to me stating that they could not honor the return, because it is not in original box and not in unused condition. This is pure lie and dishonesty. I wish I could post the pictures of the shoes in its original box, even the original tie of the laces are not touched. They will tell every lie to you not to honor the return of their own merchandise, even if you have already purchased the correct size from them. They should not be in this business at all. I wish there were an option for 0 stars or negative stars.

Avoid them like the plague Avoid them like the plague! When my order arrived they had obviously sent the wrong size. When I contacted them, they expected me to pay for the return costs (which were about 50% of the cost of the shoes). Beware! Their so-called Return Policy puts the entire burden on YOU even when the screwup was their fault. When I contacted them regarding their providing shipping costs for the return due to their error, to no surprise, communication stopped. Be warned.

The company misrepresented the sizing… The company misrepresented the sizing of a $120 pair of shoes on their web site. When the shoes arrived and were marked differently and consequently did not fit, they refused to accept a return.

I wish I could give them zero stars I wish I could give them zero stars. They have the worst, most inflexible customer service. They are NOT a good company. They don’t actually care about their customers. Obviously a cute collection of clothes and designers, but not worth supporting this company. I would rather support true small businesses who care about their customers.

Awful Customer service The website had two different sizes charts for one of their dresses. I ordered the wrong size because of this confusion. When I reached out to customer service, they were deliberately not helpful and rude. This company does not look out for its customers and does not help solve problems.