Dominika Białek
DKI am very happy with my new bags I am very happy with my new bags. The entire process of delivery to Denmark and Poland took appx. 2 weeks which is very fast considering the busy Christmas period. Debbie from customer team showed a lot of support and understanding. I am very satisfied with their customer service. I can only recommend Pursh Collection to anyone in doubt for their great quality bags, customer service and loyalty program.
T.Grant
GBFraudulent company Fraudulent company. Ordered two purses online but tracking information was invalid. Contacted company several times with no response. This is a scam. Avoid at all costs.
Alyona
GBThe shipping is extremely long Update: the customer service reached out to me and offered a resolution, much appreciated. Also, my order finally showed up. The shipping is extremely long. I placed an order a month ago and still haven’t received it. Moreover, I don’t even know when or if i will receive it. The customer service is not helpful also, even if you ask to follow up with the carrier, they will not do it, they will just ask you to keep tracking... Very disappointed with the entire experience and will definitely not shop at pursh again
Georgiana G.
GB1 month since I ordered and still nothing UPDATE: I got in contact with them and they send the parcel and a full refund because of the delay. I ordered 2/02 its 05/03 and still no bag received. They told me it will maybe arrive on 19/03 and if not they will send another one, after I told them I want a refund. I dont even care about the bag anymore as it was a gift for someone, I just want my money back.
DJ
GBPlease be aware Please be aware, this appears to be a scam. The ad popped up on my facebook and their price were decent so I ordered a purse on August 31. The very next, september 1st I received an email saying "The order is on its way". I emailed them about the order and got a response back saying " However, if your order is not received by October 5th, we will be glad to reship your order free of charge (and if you get your original shipment, you can keep it as well)!". When I emailed them on October 5th, I was told they were out of stock on the design that I had placed order. Today, the day I am writing this review is October 12th and I am yet to receive anything from them, so I had to dispute the charges from my bank. So be aware of this scam company.