my order was place on 4/9/20 my order was place on 4/9/20 - still not received my order - emailed to customer service who responded with it has shipped and it could take up to 40 days. once the 40 day mark came and gone, I have email every day with the day count of how long it has been since order was placed, To date I have not heard anything back from them. Will not be using the again!

Never going to order again Honestly i expected more from a website with such good reviews. Not just didn't the tracking - i paid extra for - not work, but also didn't anything arrive after almost a month. Since i can't track my order in any way, like it's supposed, i can't find out where my order got stuck or what might happened. I'm upset.

Nonexistent customer service, never received items I ordered my nail supplies on October 7th, and I haven’t received it. I contacted customer service, IG page, etc. I never received an answer; what happened to my ordered merchandise, Because of this I have to assume your company is a scam and I opened a claim with PayPal! I want my money back!

Currently still no answer from last… Currently still no answer from last weeks email. False advertising on amazon 4-5 delivery (purchased end November), once order placed it flags up December 28th for delivery. It’s this companies intention to take people’s money and not delivery with the 4-5 days they state online - duping people out of money. Next stop is trading standards.

Be careful... I placed an order almost a month ago, there is no info at all. The tracking number it looks doesn't exist. The chat of the customer service is saying all the time you will receive an email but the email never came. I can't believe it such a bad service... i have the feeling I was scamed 😤