Alex
GBhorrible quality horrible quality. bad zippers, plastic table/shelf on handle looks like a weak child could break it on accident. Not much perk beyond it folding up small to store before you take it out on it's first trip, where I expect it would likely fall apart before you make it home. When attempting to return after seeing the poor build quality we discovered they require you pay for your own shipping to send it back. Kind of a shady business tactic that only proved they don't care much for quality or customer experience. Their priority is making money and keeping it. They bank on the fact you wont be willing to pay to ship it back. Not a fan at all. Do not buy this product.
Paul Man
GBNot as good as expected 1. Overall too heavy 2. Zipper is not very smooth. 3. Bag tilts forward when fully loaded 4. Zipper design of the handle is poor. Difficult to re-zip. Look cheap too. 5. Difficult to unlock the round handle to change angle.
Eric G
GBBeautifully Innovative I love my Barracuda! I've already used it to Florida. The swivel handle is comfortable and easy to twist while walking. The pull out tray is my favorite feature. Waiting at the gate, I am constantly on my laptop- social media, watching movies, planning itineraries, etc. and having it propped up instead of on my lap takes stress of my neck and shoulders, and weight and heat off my legs. I like standing out with a style that is unique- the blue color really pops, and the design is sleek and unique.
Patty Bartee Holguin
GBWASTE OF MONEY! Bought this case for my son to take to Europe. He used it as a carry on and when he got to his first destination the zipper tore off at the corner. The completely zipped zipper! He was forced to buy a new case to use for the rest of his trip. Needless to say he had to lug the Barracuda through three countries just to get it home. Contacted customer service, which you can only do through email, and I have not had a response. It has been two months. I regret wasting my money on this case. DON'T WASTE YOUR MONEY.
Shawn
GBHorrible customer service Horrible customer service. Will not reply after 4 emails to try and get zipper fixed. 3 weeks and counting. Bags will break, it is my expectations that someone has customer service to facilitate their 5 year warranty.