REBECCA DRURY
GBFobbed off, felt conned I order two pairs of sunglasses from this company and due to their prices being low - decided to opt for economy international shipping, according to their site: International first class mail takes 1-2 business days to process after payment clears and minimum 10-15 (2-4 weeks) business days for arrival. There is no detailed tracking for most first class International mail. 37 working days and 7 weeks later I have still had no parcel and due to the fact they kept fobbing me off - I now can't claim back via paypal. Very annoyed - £30 out of pocket and no help from them to resolve it. I regularly shop online with confidence - I have only ever paid for one item on ebay and not received it - but this is the first time a supposedly reputable company has let me down. Avoid.
Dannica Elyssa Huertas
NODont bother buying anything from them. Do not buy from them. I ordered two shades almost over a month ago and still haven’t received anything. The package arrived in Oslo, but them was SENT BACK to LA. wth? Jusy do yourself a favor and dont buy from ZeroUV. Oh, annd costumer service? = BAD. Utterly BAD.
Vincent Lejeune
BEHorrible customer service Horrible customer service the package was returned to them after a month and i had to insist to have a reshipping, i answered really fast but still i only got one answer a day maximum, to first saying me that I have to ask the post So they say they reshipped to my adress and then days after that they say they can't due to adress and customers issues They also didn't refund shipping It's like a joke, my adress is totaly correct never had a problem before
Maggie Ameer
GBDO NOT TRUST I ordered sunglasses OVER A MONTH AND A HALF AGO and still have not gotten them. i paid for 2-5 business days yet still have not gotten them or even just an email. i am extremely upset and disappointed.
Anne B
GBCertainly my worst online purchase Certainly my worst online purchase to date. I ordered two glasses, one came the model I ordered with terrible quality and crooked the other came another horrible model that was not what I ordered. very dissatisfied