Do not order anything from this bogus… Do not order anything from this bogus company! I ordered a wig that cost over $327.20 after discount! Placed order on November 2nd. This wig was for my baby girls 21st birthday on December 20th! Never received a tracking number! Communicated for weeks and was LIED TO OVER AND OVER AGAIN!!! Took my money and had my baby crying for her birthday! I WOULD NEVER EVER RECOMMEND WIG ENCOUNTER TO ANYONE!!!

I will give this company -F I will give this company -F, ZERO STARS! It is 2021 and Wig Encounters just reminded me that scammers exist. I received a wig that was dry, shorter than advertised that you cannot even style, and cannot fit on my head... The cap is too small. Contacted the company through email ( Catherine). She basically replied " 3 customers last week returned items and it got lost, damaged or destroyed at customs, so I advise not to return and I'll refund you $20" I literally paid $100 for a wig I cannot even wear. I could have just went to my local beauty supply store and got a $20 wig that look 10xs better than that sh* they just sent me. By the way, you youtube INFLUENCERS, stop advertising their company. They send you guys one thing but send actually customers who spends hundreds of dollars TRASH! It's a Scam SCAM Scam, and a lesson learned. Never Again.

I ordered a wig from them on April… I ordered a wig from them on April 17th. On April 19th they said they were making the wig. On their website it says that it takes 3-5 days to make a silky straight wig and 2-3 days for delivery. I didn’t hear anything from them so I emailed them on April 30th and they told me my wig was done but they weren’t going to ship it out because it was their Chinese Labor Day until May 6th. Well I’m the meantime they deleted my account on their website and I messaged them again on the 7th via Instagram and they read the message and didn’t reply. I will never consider ordering from here again. Save yourself the time with having to dispute.

I ORDERED A WIG AND WAITED FOR ABOUT 3… I ORDERED A WIG AND WAITED FOR ABOUT 3 WEEKS BEFORE RECEIVING IT. I SAW THE WIG ON YOUTUBE AND THE WIG WAS RECOMMENDED BY ASHLEY BEDECK. I CLICKED ON THE LINK & PURCHASED AND WHEN I RECEIVED IT, IT WAS NOT THE SAME HAIR OR THE SAME UNIT. THE CURLS WERE VERY VERY POOR AND UNDEFINED. IT WAS PUFFY AND A MESS. I WILL NOT NEVER ORDER FROM THEM AGAIN. THEY ARE SCAMMERS AND YOU WILL NOT GET WHAT YOU ORDERED. PLEASE PLEASE CHOOSE ANOTHER WIG COMPANY. SAVE YOURSELF THE DISAPPOINTMENT!!!

The wig that I purchased is absolutely… The wig that I purchased is absolutely gorgeous. It was my first time with a lace front wig that I fully install myself. Wigencounters made it absolutely so simple with my purchase. The wig was pre-plucked, 150% density, 18 inches...it was absolutely gorgeous. Everyone told me it was fabulous.