Returns are awful since they started… Returns are awful since they started using Rebound. Just let the customer print their own return label or enclose a preprinted one, preferably UPS or Fedex not USPS. Why make people queue at the post office just to print a label, not to mention the fact that many people say the QR Code does not work or the post office charges when it's supposed to be free.

Victoria Beckham jewellery is cheap and not worth it at any price Saw the collaboration mango with Victoria beckham and excitedly got in early at the release to buy the gold plated necklace. Thinking it would be a piece to be proud of. It arrived in a huge box with a small box inside. But the box was bashed as it had been moving in this stupid oversized box. The box with the necklace was cheaper than the cheapest shop you can imagine. The bag was also. The necklace was not worth anything. It’s so disappointing. I’m annoyed at Mango and Victoria Beckham for this profiteering.

Awful online customer service. Awful customer service.. Bought an item online, after 2 weeks it had not been dispatched.. contacted them and was told its on out way and given a trace code, and told will be with me in 3 days. A week later, still nothing, again lots of excuses. Tried to call, no luck. explained this is a gift, and i don't mind waiting if i know it will come.. told oh yes its on its way.. then refund out of the blue, sorry we don't have the item in stock.. and now they do not care about reaching a conclusion of there mistakes.

Returned online purchase Online purchase that was returned. Return was processed, the courier picked up the package, but I haven't received any tracking number. The return was made from Romania to Spain! Shouldn't be considered a location in Romania for the return?! I have to wait for the refund 1 month, at least! Worst experience of online purchase!

Terribile servive in Eindhoven. Terribile servive in Eindhoven. I retutned a pair of earrings after 1 day , paid 22.99€ and never worn because they were unglued. The woman at till, English speaker, complained a lot, pretending that was my fault and after that she processed my right to return them, without even say a word, not even good buy. Maybe isthe case to look for a job in which you dont have contact with customers.