Unfortunately Chadawicks of Boston Unfortunately Chadawicks of Boston, is part of a group of thieves, that include Travel Smith, Chasing Fireflies, Metro Style and Territory Ahead, they and the group Black Stone took us all, the received merchandise solid it a sent the money back to Hong Kong, used lawyers to shield them, and stole everything, protected by law., How is this possible? big business taking everything. Think about this next time, the reality is that big corporation don't care about you or me, they only care about your money, and what we think about them, you may think I am just making this up, but I have proof of their theft.

Chadwicks has been SOLD! Chadwicks has been SOLD!! the quality is downand the prices are up. They no longer offer free shipping, they are peddaling a monthly service thats a scam. I will never order again. Have been a loyal shopper for years

I received my usual catalog and… I received my usual catalog and immediately placed an order. I had to make some concessions due to size and color availability but I thought maybe COVID was causing more online activity than usual. I was a little taken aback by price increases and special COVID fees but I was ordering for Christmas so OK. Received an email acknowledgment right away and 15 days later, far too late to make other arrangements, I get a letter (that’s right, a snail mail letter) saying all six items I ordered were “no longer available”!?!? Take this to the bank I’ve placed my last “Chaddicks” order.

Chadwicks Customers Beware of Thank You Award Notice I have been a customer of Chadwicks for at least 8 years. I recently recieved a Thank You Award Notice form a "Preferred Partner of Chadwicks" misleading me to think that I could select 194.00 worth of free gifts. All it required was my signature and the selected gift items. Guess what Chadwicks gave my personal Visa debit card number used for my most recent order to this company that has now charged my account for $160.00! Thanks for the appreciation

Customer service stinks! If you order from them, you'd better be sure you know what you're getting because the return policy is awful so you're just plain out of luck if you get something and find it has an odd fit like I did. (Almost to the point of defective but that didn't matter to them). I'm used to Lands End who has the most liberal return policy I've ever seen. Their policy is simply "Guaranteed, Period". Going from Lands End to this lousy service is a huge mistake!!