Cheryl Berglund
GBNeeded business attire. I would give 3 articles of clothing a 5 star and 3 articles of clothing a 0 star. A pair of pants had no hem on one leg. I ordered 4 shirts all the same size, 2 fit perfectly,the other 2 pucker because they are so tight. I've not tried on another pair of pants or jacket yet, more may be revealed. I would say overall inconsistent with quality and sizing.
Gene
GBI received my usual catalog and… I received my usual catalog and immediately placed an order. I had to make some concessions due to size and color availability but I thought maybe COVID was causing more online activity than usual. I was a little taken aback by price increases and special COVID fees but I was ordering for Christmas so OK. Received an email acknowledgment right away and 15 days later, far too late to make other arrangements, I get a letter (that’s right, a snail mail letter) saying all six items I ordered were “no longer available”!?!? Take this to the bank I’ve placed my last “Chaddicks” order.
Pathfinder
GBChadwicks has been SOLD! Chadwicks has been SOLD!! the quality is downand the prices are up. They no longer offer free shipping, they are peddaling a monthly service thats a scam. I will never order again. Have been a loyal shopper for years
Google User
GBPoor products & worse service Poor products & worse service - wish I'd read the reviews before ordering. Bought 3 items and paid really high shipping. 1 of the items was defective. I ended up returning all 3. Even though they cover return shipping on defective items, they still made me pay for return shipping "because the other 2 items are fine." Haha what? They would've had to cover the return shipping anyway, but they clearly don't care about how they treat customers. Plus their products are frumpy, high priced, low quality. Never again.
Judith Adler
GBDecent producs; POOR COMMUNICATION! In what universe does Chadwick's think it should not notify a customer that a pair of wool pants ordered in February is back ordered until August?! If you try to do the email "contact us", you MUST use one of their questions, and the back order question just takes you back to your order confirmation. I had to call, which is how I found out about the August date. No apology; no question abut whether I would like to cancel the order. Not even any surprise that the back order was so far back.