Chadwick's "VIP Club" is a SCAM Chadwick's "VIP Club" is a SCAM! AVOID THE $15 MONTHLY FEE! You will be required to send info with proof of purchase to a third-party site which, when received, is NEVER in the correct format. There are NO customer service people to speak with due to "high volume" of calls/online contacts - meaning they apparently do not have real customer service. Goods are shoddy, returns are costly (often more than the items purchased) so you will see NO savings from this site for sub-par, poorly made imports. There are many other options online offering better quality goods - with FREE shipping - so skip Chadwick's and ask friends who shop online whose sites they have had good experiences with. This will NOT be one of them!

Needed business attire. I would give 3 articles of clothing a 5 star and 3 articles of clothing a 0 star. A pair of pants had no hem on one leg. I ordered 4 shirts all the same size, 2 fit perfectly,the other 2 pucker because they are so tight. I've not tried on another pair of pants or jacket yet, more may be revealed. I would say overall inconsistent with quality and sizing.

No email confirmation of my phone order… No email confirmation of my phone order over 1 week ago. A month ago I received their most recent catalog, tried to order online, got “ the website is being improved” message. I then called the number on the site to phone in my order. The sales person took my order, payment & signed me up for the “VIP” program. No email confirmation. I think I got scammed. Do not do business with this company!!

Chadwicks has the absolute WORST… Chadwicks has the absolute WORST customer service i have ever dealt with. They talk over you. They are the rudest customer service representative. Most of them you cannot even understand. Took me 30 minutes being transferred 3 times before I got to the correct representative then had to wait again to speak with a manager. I will never to business again with this company.

Decent producs; POOR COMMUNICATION! In what universe does Chadwick's think it should not notify a customer that a pair of wool pants ordered in February is back ordered until August?! If you try to do the email "contact us", you MUST use one of their questions, and the back order question just takes you back to your order confirmation. I had to call, which is how I found out about the August date. No apology; no question abut whether I would like to cancel the order. Not even any surprise that the back order was so far back.