Threadhat

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1.40
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

0.00%

1

90.00%
About Threadhat

Welcome to Threadhat. If you have any questions, please feel free to contact our customer service: service.threadhat@gmail.com. Our customer service will reply to you in 24h

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Christopher Garcia
GB

Very unprofessional company Very unprofessional company. They don't communicate at all. I am still waiting on my order. Then they will try to subvert paypal's system by communicating outside of it so they are not liable for their mistakes. They will also out right lie to you saying an item has shipped when it has not.

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Nina Chew
GB

BUYER BEWARE!!!! BUYER BEWARE!!!!! This site is a straight scam. After nearly 6 weeks, the hats my husband purchased arrived in plastic bags and totally crushed. Communication is poor and they only have an email address on their website. PLEASE save yourself the inconvenience and your money!

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Ronnie Clark
GB

I placed an order on May 2 I placed an order on May 2, 2023... It is now June 20, 2023 (51 days later) and no product in hand. To say I'm still waiting would be a joke. They responded to a couple of emails that I inquired about my order. After that, they've cut off all communications. Facebook should be held accountable for allowing these @#$! to advertise on their domain. My bank tells me it could take up to 3 months to complete an investigation. UNBELIEVABLE!!!!

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William Gelnaw
GB

Frauds! <$5 worth of felt for $96 Deceptive Company - hats do not match picture or description. I ordered two hats that were described as buffalo felt, made in Garland, Texas. The first red flag was that they didn't issue a real receipt, just the Paypal transaction details. I filed a complaint with Paypal, which didn't accomplish much. They gave me a shipping number and the hats finally arrived after the paypal complaint automatically closed. They were cheap felt, had no lining and shipped in a bag instead of a box. Instead of leather hat bands, one was plastic and the other was fabric. They were the same shape, despite being different on the website. They were worse than you'd get from a pop-up Halloween store.

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Randy Hayes
GB

Hat shipped in a Plastic Bag! The hat I ordered came in a black plastic bag that had been wrapped in clear plastic sandwich wrap. The package was crushed and thus the hat was crushed sideways. Further, the USA shipping partner with a BBB rating of "F", let the package sit for days before it was transferred to a USPS office in Indianapolis instead of a post office in the Chicago area adding to the extended delivery time.

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