Janice Veeren
AUNice to be able to actually talk to a real person Customer service was great prior to ordering as I phoned a couple of times to ask questions. Very fast delivery. However now have issues due to the item arriving damaged. After several phone calls the company has come through and organised a courier to pick up the bulky item. Very approachable by phone or email.
Ross Mob
AULove my rose gold fixture’s (shower… Love my rose gold fixture’s (shower head, taps, toilet holder, towel rails), price is reasonable, spoke to staff on the phone and they was very helpful and lovely
ANGELA
AUGood shopping experience Good shopping experience as I was looking for a bathroom cabinet that was not the regular box shape. The cabinet is a good quality build, except for the small dowl joins to attach the left and right parts of the circle mirror. We will have to use lots of strong glue to make sure they don't fall off. The cabinet is a great size. It's going to look great in our new ensuite. Delivery quick and tracked.
David Whiteman
AUOrdered 2 items - Never Again Ordered 2 items. One was fine and the other was not as per the description / image. We ordered a white basin which was not white - it was more of a cream colour. No problem, we asked to return the item using the 30 days returns policy. Unlike many / most of their other competitors however, with Zure you have to pay for the shipping yourself which, at least in isolation, is probably acceptable / understandable. However, they then charge you a 20% restocking fee. While this in itself was enough to never use Zure again - there is also no refund provided after this gouge - only a store credit. Look elsewhere people - there are far better options available at similar costs and with better service. I will never use Zure again.
Audrey Lee
AUWhen we first got the package the… When we first got the package the delivery guys had dropped it and when we opened it, we found the actual cabinet damaged. I notified Zure and they were very helpful and easy to deal with. A brand new cabinet was sent out within the week. Would definitely purchase from them again and highly recommend.