David Whiteman
AUOrdered 2 items - Never Again Ordered 2 items. One was fine and the other was not as per the description / image. We ordered a white basin which was not white - it was more of a cream colour. No problem, we asked to return the item using the 30 days returns policy. Unlike many / most of their other competitors however, with Zure you have to pay for the shipping yourself which, at least in isolation, is probably acceptable / understandable. However, they then charge you a 20% restocking fee. While this in itself was enough to never use Zure again - there is also no refund provided after this gouge - only a store credit. Look elsewhere people - there are far better options available at similar costs and with better service. I will never use Zure again.
Susan Donohue
AUGreat company Great company, great service, quality product!
James
AUGreat LED mirror & service Great LED mirror. Also great service - they delivered the wrong mirror initially, then when I contacted them they immediately responded to advise they would pick up the incorrect mirror and replace with the correct one. This was done within a week. Brilliant.
Ross Mob
AULove my rose gold fixture’s (shower… Love my rose gold fixture’s (shower head, taps, toilet holder, towel rails), price is reasonable, spoke to staff on the phone and they was very helpful and lovely
julia meero
AUSuper impressed with the customer service Super impressed with the customer service from ZURE, the team was very helpful and managed to send out my replacement of the damaged item quickly.